Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

  • Order processing time usually takes about 3-5 days, but may take up to 2 weeks due to high volume of orders.
  • Free Shipping with China Post/UPS/DHL (Shipping takes about 7-10 Business Days)
  • Please contact us at mistova@163.com if your tracking number is not up after 2-3 weeks.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
For orders sent to Honduras, please note: You must be of legal age (+18 years), must have RTN (Tax id) to clear the shipment once it arrives to Honduras. Your shipments will be held by the Honduran customs for their respective process of release and payment of duties and taxes (Additional cost will be associated).
Orders sent to Kenya may be charged with tariffs according to the policy of Kenya Customs. If you have any question, please contact us.
Due to COVID-19, shipments to below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.
(Algeri、Bangladesh、French Guiana、Monaco、Mongolia、Netherlands Antilles、Samoa 、San Marino、Tajikistan)